Shipping Policy

Last Updated: May 8, 2024

1. Introduction

Welcome to Cosmic Enclave ("we", "us", or "our"). We are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, store, share, and protect your data when you use our website www.cosmicenclave.com (the "Website") and interact with our services.

2. Information We Collect

We may collect the following types of personal information when you visit our website or engage with our services:

• Personal identification information (such as name, email address, and contact details) provided voluntarily by you when you make a purchase, sign up for our newsletter, or interact with our website features.

• Payment information (such as credit card details) necessary to process transactions securely.

• Information automatically collected through cookies and similar technologies, including your IP address, browser type, device information, and browsing behaviour on our website.

3. Use of Information

We may use your personal information for the following purposes:

• To process and fulfil orders, including delivery of products and services you purchase from us.

• To communicate with you about your orders, account, and inquiries, as well as to send you newsletters, promotional offers, and updates about our products and services.

• To improve our website, products, and services, including analysing user behaviour, trends, and preferences.

• To comply with legal obligations and protect our rights and interests.

4. Data Sharing

We may share your personal information with trusted third-party service providers and partners who assist us in operating our website, processing payments, delivering products, and providing other services. These third parties are contractually obligated to maintain the confidentiality and security of your data and are prohibited from using your information for any other purpose.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security of your data.

6. Your Rights

You have the following rights regarding your personal information:

• Right to access: You have the right to request access to the personal information we hold about you.

• Right to rectification: You may request to correct or update any inaccurate or incomplete information.

• Right to erasure: You can request the deletion of your personal information under certain circumstances.

• Right to restrict processing: You have the right to limit the processing of your personal information in certain situations.

• Right to data portability: You can request to receive a copy of your personal information in a structured, commonly used, and machine-readable format.

7. Cookies

We use cookies and similar technologies to enhance your browsing experience, analyse usage patterns, and personalize content and advertisements. By using our website, you consent to the use of cookies as described in our Cookie Policy.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this Privacy Policy periodically for any updates. Your continued use of our website after the posting of changes constitutes your acceptance of such changes.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Cosmic Enclave 3680, Axis Bank, Bengalli Mohalla, Ambala Cantt, Haryana, 133001
Email: info@cosmicenclave.com

This Privacy Policy is intended to comply with the General Data Protection Regulation (GDPR) and other relevant data protection laws. By using our website, you agree to the terms of this Privacy Policy.